Over a long weekend in April 2017 I spent a night in Singapore after my short trip to Johor Bahru, Malaysia. As it was just one night and I did not need anything fancy I decided to go for the cheapest 5 star option Accor Hotels had on offer for that night, which ended up being the Grand Mercure Singapore Roxy.
I paid a part of the rate with points which gave me a rather unpleasant experience before at the Pullman Riga Old Town which really made me feel anything but welcome, while later resolved I assume at least partially the unpleasant service was due to my “lack of spending” at that property.
The Grand Mercure Singapore Roxy is located a few minutes drive from Singapore Marina and financial district towards Changi airport but still rather close to the city. It is not connected to the metro system so if you want to use public transport you will have to rely on busses, taxis and uber is readily available as well.
As I drove to Johor Bahru I also went into Singapore by car and upon arriving parked in the hotels basement parking, which consists out of one level with just a few dozens of bays but wasn’t particularly crowded. Parking is free of charge for guests which was great, but there was no elevator to the lobby so I had to lift the luggage up the stairs which is not too convenient. The hotel is in a building that is at least a few decades old so I guess when it was built there were simply not so many elevators everywhere.
For check-in I was directed to the executive lounge at the top floor which is also where my room would be located. With 17 levels the hotel is not an iconic high rise but yet provides a solid view. Member recognition was surprisingly good and the check-in was a breeze, I received an upgrade to the next higher room category despite this being a points stay and within minutes was handed the key cards.
The room featured a small hallway with a drawer that lead into the bedroom which was of decent size.
Right behind the door to the right was the bathroom which kinda showed the age of the hotel as I personally find the style to be old fashioned. While I was fine with the size I missed a hand bidet for the toilet and there was no shower but rather a bathtub which could also be used as a shower. I hate this kind of setup and rather have a walk-in shower than a bathtub, to make matters worse there was a fixed shower head that could not be adjusted and no rain shower.
Basic Mercure branded toiletries, including dental and shaving kits, were provided and I think while not anyhow great the quality is ok. Nevertheless the shower in these rooms definitely needs to be renovated.
The room itself featured a desk and a comfortable day bed near the window as well as a king size bed with a flat screen TV mounted on the wall.
The bedding was comfortable and clean, I had a great sleep here and found it to be above average for Accor brands.
One thing I did not like about the room, besides the kind of old design, was that it was dark. There was not enough light coming in from the windows and the lights in the room were too limited to really light it up, so it was always a bad dimly.
Besides that the standard facilities were present like a safe-deposit box, luggage rack, slippers, fast WIFI, etc. I liked the handy device provided by the hotel that you could take with you for local data and calls.
The Grand Mercure Singapore Roxy may not have the most convenient location and the rooms show their age in terms of style but are not worn. While the bathroom definitely needs to undergo renovation and more lights in the room would not hurt either I experienced great service, a comfortable bed and an overall good value for money. If I am in a similar situation again I would not hesitate to stay here in the future.